PlayStation DualSense Wireless Controller CFI-ZCT2W – White

Product Overview

The PlayStation DualSense Wireless Controller CFI-ZCT2W is a rechargeable game controller designed primarily for the PlayStation 5 console. This white configuration is identified by manufacturer part number 1000050328 and UPC 711719023197. The controller can also connect to supported Windows computers, Mac computers, Android devices, and Apple mobile devices through Bluetooth or a compatible USB Type-C connection.

The DualSense combines conventional analog sticks and action buttons with a clickable touch pad, motion sensing, built-in speaker, microphone, headset jack, haptic feedback, and adaptive L2 and R2 triggers. Haptic and trigger effects depend on software support and may have different levels of functionality outside the PS5 platform.

Model CFI-ZCT2W contains a built-in 1,560 mAh lithium-ion rechargeable battery. Sony specifies a 5 V, 1,500 mA input rating, 3.65 V battery voltage, operating temperature range of 5°C to 35°C, and approximate controller mass of 280 grams.

The controller pairs wirelessly with PS5 after initial USB setup and can connect to compatible non-console devices through Bluetooth. Its firmware can be updated to maintain compatibility and controller functionality.

Product Information

Identification

Physical Information

Platform

Product Identifier Summary

Model Number

The model number identifies the hardware revision or family of the controller. CFI-ZCT2W distinguishes this current DualSense hardware model from earlier CFI-ZCT1W versions.

MPN

A Manufacturer Part Number identifies a specific retail product configuration for inventory and distribution. Part number 1000050328 is associated with this white DualSense controller configuration.

UPC

A Universal Product Code is a standardized 12-digit retail identifier. The UPC helps distinguish this packaged configuration from controllers with different colors, bundles, or manufacturer part numbers.

EAN

EAN is an international barcode standard related to GTIN identification. A separate independently verified EAN for this exact U.S. configuration is not included.

GTIN

A Global Trade Item Number is used to identify commercial products throughout retail and distribution systems. The verified 12-digit UPC functions as the GTIN-12 for this configuration.

ASIN

The ASIN identifies the catalog record associated with this controller configuration. It is separate from Sony’s hardware model number, manufacturer part number, and standardized UPC.

ISBN

ISBN identifiers are used for books and certain published works. They are not applicable to a game controller.

Common Uses

• Controlling supported PlayStation 5 games.
• Local multiplayer gaming with additional controllers.
• Playing supported PC games through Bluetooth or USB.
• Using compatible Mac games and applications.
• Controlling supported games on Android phones and tablets.
• Playing controller-supported games on iPhone and iPad.
• Using PS Remote Play on supported computers and mobile devices.
• Voice communication through the built-in microphone or a compatible headset.
• Using motion-control features in supported games.
• Interacting with games that support adaptive triggers and haptic feedback.

Maintenance and Care

The controller should be kept clean, dry, and protected from excessive heat, dust, smoke, and physical impact. Sony advises against the use of volatile chemicals, solvents, alcohol, benzine, thinner, or chemically treated cleaning cloths on the exterior.

• Disconnect USB cables before cleaning.
• Use a soft, dry cloth for normal exterior cleaning.
• Keep the USB port, headset jack, and other openings free from liquid and debris.
• Do not immerse the controller in water.
• Do not expose the controller to excessive humidity or direct sunlight.
• Avoid dropping, throwing, or placing heavy objects on the controller.
• Do not pull or sharply bend connected cables.
• Charge the controller in an environment between approximately 10°C and 30°C for effective charging.
• When stored for an extended period, Sony recommends fully charging the controller at least once each year to help maintain battery functionality.
• Keep controller firmware updated to the latest available version.

Safety Information

The DualSense contains electronic components, magnets, wireless radio hardware, a rechargeable lithium-ion battery, and vibration systems. Sony’s instructions include specific precautions concerning battery handling, medical devices, hearing, motion controls, and extended play.

• Do not open, crush, heat, burn, or otherwise damage the built-in lithium-ion battery.
• Stop using the controller if the battery leaks, the controller becomes unusually hot, or abnormal smells or sounds occur.
• The controller contains magnets that can interfere with pacemakers and certain other medical devices.
• Consult an appropriate medical professional or device manufacturer when relevant medical-device interference is a concern.
• Use safe headphone and headset volume levels to reduce hearing-damage risk.
• Keep small components and cables away from young children.
• Do not disassemble or modify the controller unless specifically authorized by official instructions.
• Use adequate surrounding space when playing games that use motion controls.
• Grip the controller securely during motion-controlled play.
• Stop using vibration or trigger-effect functions if they cause or worsen hand, arm, joint, bone, or muscle discomfort.
• Avoid prolonged uninterrupted play and take regular breaks.

Technical Specifications

Product History

The DualSense controller family was introduced alongside the PlayStation 5 generation and replaced the DualShock 4 as the standard controller architecture for Sony’s primary home console. The design added adaptive triggers, more detailed haptic feedback, a built-in microphone, and revised ergonomics while retaining dual analog sticks, a directional pad, shoulder controls, and a touch pad.

CFI-ZCT2W is a later DualSense hardware revision than CFI-ZCT1W. Sony continues to identify both revisions as DualSense wireless controllers, while current white retail stock can carry the newer CFI-ZCT2W designation.

The standard DualSense remains distinct from the DualSense Edge controller. DualSense Edge adds additional hardware customization features and replaceable components that are not part of the standard CFI-ZCT2W design.

Key Features

• DualSense controller architecture for PlayStation 5.
• Haptic feedback using dual actuators.
• Adaptive L2 and R2 trigger resistance in supported games.
• Built-in rechargeable lithium-ion battery.
• USB Type-C charging and wired communication.
• Bluetooth wireless connectivity.
• Clickable touch pad.
• Integrated motion sensor.
• Built-in microphone.
• Dedicated microphone mute button.
• Integrated speaker.
• 3.5 mm headset jack.
• Create button for supported capture and sharing functions.
• Light bar and player indicator.
• Support for compatible PC, Mac, Android and Apple devices.
• PS Remote Play compatibility on supported devices.

Package Contents

• PlayStation DualSense Wireless Controller CFI-ZCT2W in white.
• Printed documentation.

A USB charging cable is not included with the standard standalone controller package. A compatible USB cable is required for wired connection or charging.

Compatibility

PlayStation 5

The CFI-ZCT2W is designed as a standard wireless controller for PlayStation 5 consoles. Initial console pairing requires a compatible USB cable before wireless operation.

PlayStation 5 Slim and PlayStation 5 Pro

DualSense controllers are compatible with the PlayStation 5 console family, including supported PS5 Slim and PS5 Pro configurations.

PlayStation 4 Games

PS4 games played on a PS5 console can use the DualSense controller where the console and software support it. A DualSense controller is not a general replacement controller for operating games directly on a PS4 console.

Windows PC

Compatible Windows games can use the controller through Bluetooth or USB. Feature support depends on the game, connection type, operating system, and software.

Mac

DualSense Bluetooth support is available on compatible Mac systems. Sony lists macOS 11.3 or later among supported Apple platforms.

iPhone and iPad

Compatible Apple mobile devices can pair with the controller through Bluetooth. Sony lists iOS 14.5 and iPadOS 14.5 or later for supported Apple-device use.

Android

The controller can connect to supported Android phones and tablets through Bluetooth or an appropriate USB connection. Game and operating-system support can vary.

PS Remote Play

DualSense can be used with PS Remote Play on compatible computers and mobile devices when the required console, application, network connection, and software versions are available.

Headsets

The built-in 3.5 mm headset jack supports compatible analog gaming headsets. Audio and microphone functionality can depend on the connected platform.

DualSense Charging Station

The controller is compatible with Sony’s DualSense Charging Station, which can charge compatible controllers without occupying the PS5 console’s USB ports.

Frequently Asked Questions

What is B0FY6X2XXY?

B0FY6X2XXY identifies the catalog record associated with this white PlayStation DualSense Wireless Controller configuration.

What model is this DualSense controller?

The exact hardware model identified for this configuration is CFI-ZCT2W.

What is the manufacturer part number?

The verified manufacturer part number is 1000050328.

What is the UPC?

The verified UPC for this retail configuration is 711719023197.

Is CFI-ZCT2W a DualSense controller?

Yes. Sony identifies CFI-ZCT2W as a DualSense wireless controller.

Is CFI-ZCT2W newer than CFI-ZCT1W?

CFI-ZCT2W is a later hardware revision within the standard DualSense product family.

What color is this controller?

This configuration uses the standard white and black DualSense color scheme.

Does it work with PlayStation 5?

Yes. PlayStation 5 is the controller’s primary console platform.

Does it work with PS5 Slim?

Yes. DualSense controllers are supported across compatible PlayStation 5 console configurations.

Does it work with PS5 Pro?

Yes. The DualSense controller is compatible with PlayStation 5 Pro.

Does it work directly with PlayStation 4?

The DualSense is not designed as the standard controller for playing games directly on a PS4 console. PS4 titles running through compatible PS5 backward compatibility can use DualSense.

Does it work with a PC?

Yes. Compatible PC games can use the DualSense through Bluetooth or USB Type-C.

Does it work with Steam?

Many Steam games support DualSense through native game support or Steam’s controller configuration features. Available functions differ by game.

Does it work with Mac computers?

Yes. Compatible Mac computers can connect through Bluetooth or USB.

Does it work with iPhone?

Yes. Compatible iPhones running supported iOS versions can pair with DualSense through Bluetooth.

Does it work with iPad?

Yes. Compatible iPads running supported iPadOS versions can use the controller.

Does it work with Android?

Yes. Supported Android devices can connect to the controller, although individual game compatibility varies.

Does the controller use Bluetooth?

Yes. Bluetooth provides its primary wireless connection to compatible devices.

Can it be used with a USB cable?

Yes. USB Type-C supports charging and wired communication with compatible hardware.

Is a USB cable included?

No USB charging cable is listed with the standard standalone controller package. A compatible cable is required when charging through USB.

What battery does the CFI-ZCT2W use?

The controller contains a built-in rechargeable lithium-ion battery.

What is the battery capacity?

Sony specifies a capacity of 1,560 mAh for the CFI-ZCT2W.

What is the battery voltage?

The documented battery voltage is 3.65 V.

Can the battery be removed by the user?

The battery is built into the controller. Normal user operation does not involve removing or replacing the battery.

How is the controller charged?

It can be charged through its USB Type-C port using a compatible USB cable or through a compatible DualSense charging station.

Can it charge while the PS5 is in Rest Mode?

Yes, when the console’s USB power settings are configured to supply power during Rest Mode.

What does the orange blinking light mean while charging?

During supported charging conditions, the controller light bar slowly blinks orange and turns off when charging is complete.

How much does the DualSense weigh?

Sony specifies an approximate mass of 280 grams for model CFI-ZCT2W.

What are its approximate dimensions?

Public product specifications identify dimensions of approximately 160 mm wide, 66 mm high, and 106 mm deep.

What is haptic feedback?

DualSense uses actuators to create detailed vibration effects. Supported games can vary the type and intensity of feedback according to in-game actions and environments.

What are adaptive triggers?

The L2 and R2 triggers can provide varying mechanical resistance in supported software. Games may use this resistance to represent actions such as braking, drawing a bow, or interacting with equipment.

Do adaptive triggers work in every game?

No. Adaptive trigger behavior requires software support.

Does haptic feedback work on PC?

Some PC games support DualSense haptic feedback. Functionality can depend on the game and may require a USB connection.

Do adaptive triggers work on PC?

Selected PC games support adaptive triggers. Sony notes that advanced features may require USB and compatible game software.

Does it have a microphone?

Yes. A microphone is built into the controller.

Can the microphone be muted?

Yes. A dedicated mute button is located on the front of the controller.

Does it have a speaker?

Yes. The controller has an integrated speaker used by supported games and system functions.

Does it have a headphone jack?

Yes. A 3.5 mm headset jack is included.

Does it have a touch pad?

Yes. The central touch-sensitive surface also functions as a clickable button.

Does the controller detect motion?

Yes. DualSense contains integrated motion-sensing hardware used by supported games.

What are L3 and R3?

L3 and R3 are buttons activated by pressing the left and right analog sticks downward.

What replaced the Share button?

DualSense uses a Create button for supported screenshot, video-capture, and sharing functions.

Can multiple DualSense controllers connect to one PS5?

Yes. PS5 supports multiple controllers for compatible local multiplayer games and system functions.

Can it remember more than one Bluetooth device?

Current DualSense software supports pairing with compatible external devices, but switching procedures and remembered pairings depend on controller firmware and host-device configuration.

How do I pair it with a PS5 for the first time?

Turn on the console, connect the controller to the PS5 using a compatible USB cable, and press the PS button. After pairing, the USB cable can be disconnected for wireless operation.

How do I pair it with a computer or phone?

Place the controller into Bluetooth pairing mode and select it from the compatible device’s Bluetooth settings. Platform-specific procedures may vary.

Does it require firmware updates?

Sony periodically releases controller firmware updates. Keeping firmware current can improve compatibility, security, and operation.

Can DualSense firmware be updated on a PC?

Sony provides supported PC software for updating DualSense controller firmware without requiring a PS5 console.

What operating temperature does Sony specify?

The documented operating range is 5°C to 35°C.

What temperature is recommended for charging?

Sony recommends charging in an environment between approximately 10°C and 30°C.

Can the controller be cleaned with alcohol?

Sony’s maintenance instructions advise against alcohol, benzine, thinner, and similar volatile cleaning substances.

Can the controller get wet?

No water-resistance rating is documented for this controller. Liquids should be kept away from the controller and its connectors.

Can the DualSense be opened for modification?

Sony advises against unauthorized disassembly or modification. Unauthorized modification can create safety issues and affect warranty or guarantee coverage.

Does the controller contain magnets?

Yes. Sony warns that magnets within the product can interfere with pacemakers, defibrillators, programmable shunt valves, and certain other medical devices.

Is the vibration feature optional?

Yes. Vibration and trigger-effect settings can be adjusted through supported PlayStation 5 accessory settings.

What should I do if vibration causes discomfort?

Stop using the vibration or trigger effects and disable them if necessary. Persistent discomfort should be addressed according to appropriate health guidance.

Can the DualSense Charging Station charge this model?

Yes. The standard DualSense Charging Station is designed for compatible DualSense wireless controllers.

Is this the DualSense Edge?

No. CFI-ZCT2W is the standard DualSense controller rather than the more customizable DualSense Edge model.

Does it have back buttons?

The standard CFI-ZCT2W does not have the dedicated rear buttons found on DualSense Edge.

Can the analog stick modules be replaced like DualSense Edge?

No. Replaceable stick modules are a DualSense Edge feature and are not part of the standard CFI-ZCT2W design.

Does the white controller have different core functions from other standard DualSense colors?

Standard color variations generally retain the same DualSense feature set when they use the same hardware model. Retail part numbers and UPC identifiers differ by configuration.

Does it have a manufacturer warranty?

Warranty terms vary by sales region. Warranty eligibility and duration should be verified using the documentation supplied with the controller and Sony Interactive Entertainment’s regional support information.

Buying Considerations

Platform Support

PS5 provides the controller’s most complete integration. PC, Mac, and mobile compatibility can vary according to the game, operating system, connection type, and software support.

Advanced Feature Support

Haptic feedback and adaptive triggers are software-dependent. A game supporting ordinary controller input does not necessarily support every DualSense-specific feature.

USB Cable

The standard standalone package does not include a charging cable. A compatible USB cable or charging station is required for charging.

Rechargeable Battery

The lithium-ion battery is built into the controller rather than using replaceable disposable cells. Battery operating time gradually decreases with age and repeated charge cycles.

Controller Size

The DualSense is larger and heavier than some compact controllers. Hand size and preferred controller shape can affect comfort during extended gaming sessions.

PC Gaming

General gamepad support on PC is broad, but individual titles differ in button prompts and support for adaptive triggers, haptics, touch pad input, speaker functions, and motion control.

Standard Versus Edge Models

The standard DualSense provides the core PS5 controller features without the interchangeable stick modules, rear controls, trigger-stop adjustments, and additional customization hardware of DualSense Edge.

Customer Feedback Summary

This section is a generalized summary of recurring themes reported in publicly available customer feedback about standard DualSense controllers. Customer observations are subjective and should not be interpreted as verified technical specifications.

Commonly Praised Aspects

• Haptic feedback is frequently described as providing more detailed game sensations than conventional vibration.
• Adaptive triggers receive recurring positive comments in games that use variable trigger resistance effectively.
• Many users report that the controller feels substantial and comfortable during ordinary gameplay.
• The built-in microphone is often considered convenient for communication when a headset is not connected.
• The USB Type-C connection is commonly viewed as straightforward for charging and wired PC use.
• Users frequently value the ability to use the same controller with PS5, computers, and compatible mobile devices.
• The touch pad and motion sensor provide additional control methods in software that supports them.

Commonly Reported Limitations

• Battery operating time is a recurring concern among some users, particularly when vibration, haptic effects, lighting, and adaptive triggers are used frequently.
• Some long-term users report analog-stick drift or other stick wear after extended use.
• The controller’s larger dimensions and weight are less comfortable for some users with smaller hands.
• Not all PC or mobile games support the complete DualSense feature set.
• Some advanced PC features require a wired USB connection rather than Bluetooth.
• A charging cable is not included with the standard standalone package.

Battery duration, controller wear, comfort, wireless reliability, and software compatibility vary according to usage patterns and individual devices. Customer feedback does not establish guaranteed service life or performance.

Related Products

• DualSense Edge Wireless Controller: PlayStation controller with additional customization controls, replaceable stick modules, and rear buttons.
• DualSense Charging Station: Charging accessory designed to charge up to two compatible DualSense controllers.
• DualSense Midnight Black: Standard DualSense configuration using a black exterior color scheme.
• DualSense Cosmic Red: Standard DualSense configuration with a red finish.
• DualSense Galactic Purple: Standard DualSense configuration with a purple finish.
• DualSense Cobalt Blue: Standard DualSense configuration with a metallic blue appearance.
• PlayStation Access Controller: Alternative accessibility-focused controller system for PlayStation 5.

Last Updated

August 9, 2026